Returns & Exchanges

At Fiido Company, we are committed to ensuring you are satisfied with your high-performance sports gear. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your account or visit our returns portal with your order number and email address to start the process.

2

Pack Your Gear

Securely place the unused items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

3

Ship the Package

Attach the provided prepaid shipping label to your box and drop it off at any authorized courier location.

4

Receive Refund or Exchange

Once our warehouse inspects the returned equipment, we will process your refund or ship your replacement item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing